Sedona Wellness Reviews: The PEMF Brand Clinics Swear By

If you want honest feedback before spending on a PEMF device, these Sedona Wellness reviews gather everything I have tested from the brand in one place.

The technical side is where Sedona gets interesting. Franz and his engineers built on early Soviet research to create a device tuned to 7.83 Hz, the Schumann resonance, often called the Earth’s frequency. That focus on the science is part of why Sedona sits at the premium end and gets used in clinics across more than 46 countries.

Is Sedona a Legit Company?

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Who Owns Sedona and Where Is It Based

  • ​Websitesedonawellness.com
  • ​Founded2016
  • ​FounderFranz Zach
  • ​CEONiki Zach, his son
  • ​Legal entitySedona Wellness
  • ​OfficesNew York, Dubai, London, Vienna
  • ​US office304 East 65 Street, New York
  • ​Ships to46 countries
  • ​HSA / FSANot Available

Sedona Company History

Franz Zach has been building and selling PEMF devices since 1991, which makes him one of the oldest hands in this business. Sedona Wellness itself is younger, about ten years old, and it came out of a decision he made with his engineers: take the early Soviet research on magnetic fields and build something that could run the whole range rather than one fixed setting.

It is a family company and all four of them are in it. Franz runs Vienna, his son Niki is CEO and runs Dubai, his daughter Nathalie is COO and runs London, and his other son Timmy made the sleeping pillow. There is a New York office too. They sell through hundreds of clinics and hundreds of sales representatives across 46 countries.

Sedona Wellness Logo
Sedona Wellness Logo

Sedona Certifications and FDA Status

  • ​FDANo registration or clearance
  • ​CEClaimed on their UAE site only
  • ​TrademarksNone on record

What Sedona Sells

​PEMF Mats

Three of them. Pro, Pro Plus and Elite, all running the same 0.01 to 15,000 Hz and 0.3 to 100 Gauss, with a mat and a local applicator that work at once.

​PEMF Chair/Loungers

The Longevity Lounger. A reclining chair with the PEMF built in and three micro vibration settings on top of it.

​PEMF Bed

The same idea at bed size, and the most expensive thing they sell.

​Face Mask

PEMF built into a face mask, sold for skin and focus rather than pain.

​TimmyZzz Pillow

An organic latex sleeping pillow with PEMF inside, made by the founder’s son.

Sedona Customer Service

​Phone

+971 52 727 0530

​Email

info@sedonawellness.com

​Contact form

On their contact page

​Live chat

On their site

​Support hours

Not Published

Sedona Coupon Code

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Sedona Warranty & Returns

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Returns

All Sales Final

  • The ruleAll sales are final, no returns
  • Cancelling after shippingPossible, with an approved RA number first
  • ConditionLike new, all packaging, accessories and manuals
  • Restocking fee15%, deducted from the refund
  • ShippingNever refunded, either way
  • Damaged on arrival7 days to report, repaired or replaced free

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Warranty

2 Years

  • Standard2 years on all technical problems
  • Lifetime option$375, added at purchase only
  • What lifetime coversThe controller. Not wear on the mat or pillow
  • Applicator replacement$250 with the lifetime cover
  • Without it, after 2 years$1,250 per applicator

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HSA / FSA

Not Available

An HSA or FSA holds money your employer set aside before tax was taken out of it. Sedona does not offer it.

There is no Truemed link and no HSA or FSA option at their checkout. Financing is the route they do offer, through Klarna, from $300 a month.

Sedona Ratings, Reviews and Complaints

Google

5.0

out of 5

1 review

The listing for the New York office. One review is not a sample, and the Dubai office listing carries no rating at all.

Their Own Site

53

reviews

Their widget, not a third party

Their Shopify widget counts 53 reviews across the whole catalogue, rating every mat at 5.0 out of 5. It sits on their own site and they control it, so read it as their number. It is also the only number that exists.

SAVE 5%

at checkout with my Sedona discount code

Go to the Sedona Shop

Sedona FAQ

No, and they are unusually direct about it. Their own disclaimer, at the bottom of every page, says the device is not intended to diagnose, treat, cure or prevent any disease, and that no government health agency anywhere recognises a need for this kind of therapy. Most brands do not write that about themselves.

There is no FDA registration and no clearance. CE appears on their UAE site and in their Instagram bio, and nowhere on the store you would buy from in the States.

They have been trading for about ten years, the founder has been in PEMF since 1991, and they run offices in New York, Dubai, London and Vienna with hundreds of clinics buying from them across 46 countries.

The Zach family, all four of them. Franz Zach founded it and runs Vienna. His son Niki is CEO and runs Dubai. His daughter Nathalie is COO and runs London. His other son Timmy designed the sleeping pillow.

Franz started manufacturing and distributing PEMF devices in 1991, so the family has been around this technology far longer than the company has existed.

Nothing that I can show you, and that is the problem. There is no Trustpilot profile, no BBB file, no ComplaintsBoard entry and no Sitejabber page. The only public feedback is their own widget on their own site, which counts 53 reviews and rates everything at five stars.

Directly on their website. They run three sites, sedonawellness.com for most of the world, a US site and a UAE store, and several products say Contact Us to Order rather than showing a buy button.

The warranty and the lifetime upgrade are administered by them, and the $375 lifetime cover can only be added at the moment you buy. There is no adding it later.

Yes. Klarna, from $300 a month, chosen at checkout. They do not offer HSA or FSA payment, so financing is the only way to spread the cost.

Yes. MGSAVE5 takes 5% off at checkout.